AWFUL for weddings!!

Posted by GMDP on 8/12/2008

I had my wedding there 5 years ago. It was the WORST experience of my life. They forgot my cake! They did not make my wedding cake! I picked out a beautiful cake with blue flowers. They brought out a round cake with whipped cream and a ribbon tied to look like a bow on top. I said "Where is my cake?" I thought that was the grooms cake or something. They said "Sorry we don't have one" Then it had strawberries in it which my husband is allergic to. They did not have enough seats for my guests. They were missing a table. There was an empty chair at another table so the usher told my father to go sit there. My father said he did not want to split from his wife. They said ask someone else to move! We had requested certain alcohol to be there. When the bartender told my guest he did not have any I was upset. He then went out to his car and got it from his trunk. I wanted chocolate covered strawberries and they were not given to my guests. The next day as I complained about never getting my strawberries I was told "Oh we forgot to put them out but I still have them in the back if you want them" What would I do with 250 chocolate covered strawberries after my wedding? This is just a VERY SHORT list of some of the MANY things that went wrong. When I complained I was told "Sorry" No money back no compensation..NOTHING. Although it wouldn't have made it better. They have missed out on so much business from my wedding. There were 3 people that were engaged and were there and could not believe what was going on. They all had their weddings at Pine Manor instead. I also would have had my daughters Christening there, my sons communion...ect.... Their prices are great but I guess you get what you pay for!!!!!!